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Shop Overdrive Electronics - http://www.overdriveelectronics.com/

• A Return Merchandise Authorization (RMA) number must be obtained from Overdrive Electronics prior to the return of any merchandise. Please use our RMA Request Form and send all the appropriate details in order to get your RMA number. Products returned without a RMA number will be returned to the customer at the customer's expense. RMA numbers are valid for a period of 30 days only. All returns must be shipped freight prepaid and double boxed with the RMA number displayed on the outside of the shipping box along with the number of boxes shipped back (i.e. 1 of 6, 2 of 6). Defective returns are eligible for return only within 30 days from Overdrive Electronics sale date. After 30 days, all product must be referred to the manufacturer for authorized warranty repair. (Some manufacturers may have stricter return policies.) A copy of the customer invoice/ receipt must be included with all returns. Products must be returned complete with original parts and documentation along with the original manufacturer's box/packaging. Incomplete returns will not receive a full credit and will fall subject to manufacturer's warranty. Items showing signs of misuse or consumer abuse will not be accepted for a refund. Factory sealed product in re-sellable condition may be returned at Overdrive Electronics' discretion. Non-defective opened products will NOT be considered for return. Re-sellable products authorized for return will be refunded, but may be subject to a 15% restocking fee. The charge of the restocking fee is at Overdrive Electronics' discretion. Sale of closeout items are final. Only defective closeout items may be returned per normal Overdrive Electronics policies. Items designed for consumer use but that have been used commercially are not eligible for return Refunds do not include original shipping costs
• Thank you for choosing Overdrive Electronics as your electronics source. We take pride in what we offer you, so we want to make sure that you are fully taken care of. We understand that not everything is perfect or works properly, so we give you the protection of a 100% satisfaction guarantee. If you find out that the product(s) that you ordered either doesn't work or you thought it was going to be different than what it is, then you can return it for a money back refund (original shipping not included). Please be aware that if you are returning a product that is not broken, then there is a possibility of a 15% restocking fee. While this is rare that we charge this, it is up to the discretion of Overdrive Electronics depending on the situation. If your product is broken, you can either return it for the same product or get your money back. If you want to return an item, please obtain an RMA number prior to shipping the product back to us. If you are not satisfied with your purchase, then we want to hear about it. Please contact us at any time to let us know how your overall shopping experience was or has been. If there is something that you would like us to do better, then please let us know and we will be sure to get it right the next time. We want to ensure that your shopping experience is one of the best that you can get online and we stand by everything that we do. thank you for shopping Overdrive Electronics.

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